energetic agreement
ALSO KNOWN AS “TERMS & CONDITIONS”
“Entering this space is a calling that your energy has aligned you to be here. The work I offer depends on your commitment to exchange energies, mutually; as honoring one another’s boundaries is highly valued and respected with Lotus Rising.”
— KESHIA LO
Ethics + Boundaries.
I reserve the right to decline answering questions related to medical matters (such as pregnancy/gender predictions, fertility issues, medical conditions and death predictions). On many occasions, identifying chakra imbalances may include the acknowledgment of physical symptoms within the body as a result of what could be causing these imbalances in the chakra system, but please remember that the work I offer is not meant to be a replacement of professional, legal, medical, or psychiatric advice and I do not diagnose or treat any diseases.
I reserve the right to decline answering questions related to “twin flames”.
I reserve the right to decline consultation bookings from anyone under the age of 18.
TERMS & CONDITIONS
This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from lotusrising.co. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at lotusrising.co ("Lotus Rising”), you warrant that you are at least 18 years old (or have parents' permission to buy from lotusrising.co) and accept these terms & conditions which shall apply to all orders placed or to be placed at lotusrising.co for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.
PERSONAL INFORMATION
All personal information you provide us with or that we obtain will be handled by Lotus Rising as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Lotus Rising and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Lotus Rising to delete or correct the information held about you. By accepting the Lotus Rising conditions, you agree to the above.
ADDITIONAL INFORMATION
Lotus Rising reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Lotus Rising has the right to cancel the order and refund any amount paid in the best way. Lotus Rising shall also notify the customer of equivalent replacement products if available.
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All inquiries: contact@lotusrising.co
FAQS & policies
for readings & shop items
Disclaimer For Timeline Predictions.
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I understand that, as a client, you are curious to know “when” an event will take place such as “When will I get married?”, “When will I meet the love of my life?”, “When will I get the job?”, etc.
It’s important to understand that energy shifts every day and nothing is ever set in stone due to this fact. As an energy reader, a projected timeframe can be given if the energy in the current moment reveals this, but again, your actions can influence the outcome to change so it is highly suggested to not expect accuracy with divine timing.
Cancelation Policy.
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Cancellations must be made at least an hour in advance prior to your scheduled consultation by clicking the "cancel appointment" button in your confirmation email or personally notify Keshia (via text) of your cancellation at your earliest convenience.
If an emergency comes up on my behalf or behalf of the client, the consultation appointment may be rescheduled at the earliest convenient availability.
Late/No Show Policy.
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All clients that have booked a consultation will receive a text reminder, 30 minutes prior to their scheduled session to ensure attendance.
There will be a 10-minute grace period that will be accepted if late, but after 10 minutes, this becomes an inconvenience to my other scheduled consultations, therefore payments will be automatically forfeited.
Refunds Policy.
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All sales are final, unless stated otherwise.
FORGOT TO USE CODE? — You are held accountable for the use of any applicable discounts so please remember to enter any coupon code in the “redeem coupon” section when you’re scheduling a consultation. No refunds will be accepted if you forgot to apply any discount codes at the time of checkout.
Returns & Exchanges Policy.
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Returns are not accepted due to the fact that certain items in our shop are made by order. Exchanges are offered for unopened or non-damaged items, which will be reviewed on a case by case basis. The customer is responsible for the shipping costs of the exchanged item. Once we receive and inspect the item, your exchange will be accepted, then your item will be mailed to you immediately with confirmation of a tracking number.
ACCEPTABLE EXCHANGES — (1) Incorrect item
CONDITIONS FOR EXCHANGES — Buyers are responsible for the shipping costs of the exchanged item. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
NON-REFUNDABLE — (1) Intentional Sprays, Oils, and Spiritual Bath products for health/hygiene reasons. (2) Custom or “Made by order” such as bracelets or intentional items that are offered in the Lotus Rising shop.
Privacy Policy.
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As a client, sharing very sensitive and intimate information during consultations is expected, so with the respect of your privacy, any details given during your session will never be shared without your permission (whether inquired by their partner, family member, or friend).
All clients are required to fill out a form during checkout (to keep a record of clientele) that may contain personally identifiable information such as your full name, date of birth, time of birth, place of birth, telephone number, and email. If you choose to provide this information, I will take value in your privacy to securely store your information into a private database.
Shipping.
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All Lotus Rising products are shipped through USPS and comes with a unique tracking number as well as an email notification when your item has shipped. All orders are packaged and shipped in the order that they are received. Custom orders can take anywhere between 1-2 weeks to be created & completed depending on the volume of custom order reservations.
Delivery.
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Once an order is in the hands of USPS it is their responsibility to deliver the package safely to you. I am not responsible for lost, damaged items, or undeliverable packages and ask that each customer who reserves an order with me double check their shipping address to ensure safe delivery of product and to significantly decrease any chance of delivery problems or delays.
If you experience any delivery problems or delays, you are responsible for contacting your local USPS office to resolve this issue.
Disclaimer For Shop Items.
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Herbs, bath products, oils, sprays, and all other ingredients are not for human consumption. Do not ingest any of our products. Loose stones or crystal chips can be considered choking hazards. Keep away from children and pets. Do not spray near flammable products.
Disclaimer For Results.
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All items should be treated as entertainment purposes only and should never replace professional advice. I am here to guide you, but not take on the responsibility of your own life. Paths can change; we're in charge of our own destiny. No one can guarantee anything about your future 100%.
Lotus Rising is NOT RESPONSIBLE for spiritual injury or the results of the use of any intentionally made products in the Lotus Rising shop.
